Privacy policy

At Valttier, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how your information is collected, used, and protected when you visit or make a purchase from our store.

Information We Collect

When you visit our website or place an order, we may collect certain personal information, including:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information
  • IP address and device information
  • Browsing behavior and website interaction data

How We Use Your Information

Your information may be used to:

  • Process and fulfill orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our website and customer experience
  • Prevent fraudulent transactions
  • Comply with legal obligations
  • Send marketing communications when permitted

Payment Information

All payments are processed securely through trusted third-party payment providers. Valttier does not store full payment card information on our servers.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve functionality, analyze traffic, personalize content, and enhance your shopping experience.

By using our website, you consent to the use of cookies where permitted by applicable law.

Sharing of Information

We may share your information with trusted service providers only when necessary to operate our business, including:

  • Payment processors
  • Shipping and logistics partners
  • Marketing and analytics providers
  • Fraud prevention services

Your personal information will never be sold to third parties.

Data Retention

We retain your information only for as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce our policies.

Your Rights

Depending on your location and applicable laws, including GDPR regulations in Europe and the United Kingdom, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict or object to certain processing activities
  • Withdraw consent for marketing communications

To exercise any of these rights, please contact us at:

contact@valttier.com

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, disclosure, or loss.

Third-Party Services

Our website may contain links or integrations with third-party services. We are not responsible for the privacy practices of external websites or platforms.

Policy Updates

Valttier reserves the right to update or modify this Privacy Policy at any time to reflect operational, legal, or regulatory changes.

Changes become effective immediately upon publication on this page.

Contact Information

If you have questions regarding this Privacy Policy or your personal data, please contact us at:

contact@valttier.com